Part of Ava Travel's Vietnam visa guide. Last updated 9 November 2026 by the Ava Travel team in Hanoi.
The short answer, from Ava Travel in Hanoi: some are, some are not. A real urgent e-visa service names its company and tax code, quotes one price that says whether the US$25 government fee is included, never promises approval, asks for your passport and photo only through its own upload or a messaging app, never for passwords, and says what happens to your money if the visa is refused or late. Check those 6 things before you pay anyone, including us.
5 checks before you pay an urgent visa service
| Check | A good sign | A warning sign |
|---|---|---|
| Who they are | Company name and registration or tax number you can look up | Only a website name and a contact form |
| The price | One price that says whether the government fee is included | A low headline price, then fees at checkout |
| Promises | Clear times, and the line that Immigration decides | Guaranteed approval, at any speed |
| Documents | Passport and photo through an upload or chat, deleted after | Asks for your evisa.gov.vn login or card details by email |
| People | A person answers on WhatsApp or email in Hanoi working hours | No reply until after you pay |
Also compare the website address with the official one, evisa.gov.vn. Sites that copy the government look and add a service fee are not illegal, but you should know you are paying an agency.
How Ava Travel answers those checks
- Company: AVA TRAVEL AGENCY CO., LTD, Hanoi, tax code 0111323415. See how to check us.
- Prices: new e-visa from US$55 with the government fee included; urgent help for an application already submitted: US$200 (1 hour), US$165 (2 hours), US$90 (4 hours) or US$70 (8 to 12 hours), per application.
- Promises: times in Hanoi working hours, and Vietnam's Immigration Department decides every application.
- Documents: uploaded in the booking form or sent on WhatsApp, kept off the public website and deleted within 45 days. We never ask for card details or passwords in chat.
- Payment: by card at checkout through Stripe, so your card's usual protection applies.
- Passports we cannot help: Afghanistan, Egypt, Israel, Kazakhstan, Kyrgyzstan, Pakistan, Tajikistan, Turkmenistan or Uzbekistan. We say so before you pay.
Frequently asked questions
Is an urgent Vietnam e-visa service legit?
Many are real agencies. Check that the company can be looked up, the price says whether the US$25 government fee is included, and nobody promises approval.
Can any agency guarantee a Vietnam e-visa?
No. Vietnam's Immigration Department decides every application. An agency can check your form, submit it correctly and ask for urgent processing; a guarantee of approval is a warning sign.
Is Ava Travel a real company?
Yes. AVA TRAVEL AGENCY CO., LTD is registered in Hanoi with tax code 0111323415, which you can look up on Vietnam's tax and business registration portals.
Ava Travel's Vietnam visa and arrival guides
Guides
- Vietnam visa rules by passport: who needs a visa, the official site, cruises, Cambodia and Laos side trips
- How much a Vietnam e-visa costs: the US$25 government fee next to what agencies charge
- How long a Vietnam e-visa takes: working days, holidays and urgent options
- E-visa rejected: what to do next: the usual reasons and how to reapply
- Vietnam e-visa photo rules: size, background, glasses, a phone photo at home
- Can you extend a Vietnam visa?: why an e-visa cannot be extended and what works instead
- E-visa still processing: how long is normal: when to wait and when to act
- Still processing and you fly tomorrow: what you can still do, in order
- E-visas at weekends and on holidays: the latest safe time before a weekend flight
- Is an urgent visa service legit? (this page): 5 checks before you pay anyone
- Immigration wait at Hanoi Noi Bai: how long from landing to the exit
- Whether Noi Bai fast track is worth it: when to pay for it and when to skip it
Services you can book
- Vietnam e-visa service: from US$55 with the government fee, book online
- E-visa result in 1 or 2 hours, already applied: US$200 or US$165, money back if it is not issued in time
- Urgent help with an e-visa still processing: 4 hours (US$90) or 8 to 12 hours (US$70)
- Arrival package: e-visa, fast track and car: 10% off when you book them together
- Hanoi Noi Bai fast track: arrival and departure, book online
- Noi Bai connecting flight assistance: international to domestic and back
- Ho Chi Minh City Tan Son Nhat fast track: Terminal 2 arrivals and departures
- Da Nang airport fast track: for Da Nang and Hoi An trips
