Hanoi time (GMT+7). Immigration works Monday to Friday.
Applied on evisa.gov.vn and it still says processing? Our visa team in Hanoi takes the application you already submitted and asks Immigration to process it urgently, with a result within 4 working hours or 8 to 12 hours.
- No new application, no passport scan
- E-visa PDF on WhatsApp and email
- Flying today? 1 or 2 hours, with money back
Per application, Hanoi time (GMT+7), Monday to Friday. With your travel date we mark the best fit and lock the packages that would come too late.
Flying today or tomorrow?The 1-hour (US$200) and 2-hour (US$165) packages take your application on its own, with money back if the e-visa is not issued in time. They have their own page.Type them exactly as on evisa.gov.vn. They only let us read your application. Booking for your family? Add each traveller and pay once.
Updated 10 November 2026 by the Ava Travel visa team in Hanoi. We cannot take applications on passports issued by Afghanistan, Egypt, Israel, Kazakhstan, Kyrgyzstan, Pakistan, Tajikistan, Turkmenistan or Uzbekistan. Never send card details or passwords: the registration code, email and date of birth only let us read the application.
The short answer: if you applied on evisa.gov.vn yourself and the status still says processing, Ava Travel's visa team helps with the application you already submitted: we check it, tell you exactly what is missing and how to add it, and send a request for urgent processing through the proper procedure. On this page, priced per application: the 4-hour package for US$90 (sent between 8:00am and 1:30pm Hanoi time, within 4 working hours, not counting the 12:00 noon to 2:00pm lunch break; before 8:00am, by 12:00 noon) and the 8 to 12-hour package for US$70 (sent before 8:00am, by 6:00pm the same day). Working days only, not refundable once sent. Flying today, or want your money back if it does not work? See the 1-hour (US$200) and 2-hour (US$165) packages with money back. The decision belongs to Vietnam's Immigration Department.
Which speed do you need?
Can I get a Vietnam e-visa in 1 hour?
For an application you already submitted, on a working day, yes: the 1-hour package gives a result within 1 working hour of a complete application sent between 8:00am and 4:00pm Hanoi time (the 12:00 noon to 2:00pm lunch break is not counted), with full money back if the e-visa is not issued by your arrival date. It has its own page. We cannot get a new application done in 1 hour.
See the 1-hour packageCan I get a Vietnam e-visa in 2 hours?
For an application you already submitted, yes on a working day, with the 2-hour package: within 2 working hours when sent between 8:00am and 2:00pm Hanoi time, not counting the 12:00 noon to 2:00pm lunch break (sent at 11:00am, ready by 3:00pm), and full money back if it does not work. It is on the same page as the 1-hour package.
See the 2-hour packageCan I get a Vietnam e-visa in 4 hours?
Two different services answer this. Already applied: the 4-hour package on this page gives a result within 4 working hours when sent between 8:00am and 1:30pm Hanoi time, not counting the 12:00 noon to 2:00pm lunch break (sent at 10:00am, by 4:00pm). Sent before 8:00am, by 12:00 noon, which also suits an evening flight the same day. Sent after 1:30pm or at the weekend, by 12:00 noon on the next working day. Not applied yet: our Express service usually takes 4 to 8 working hours, US$140 with the government fee, when every document reaches us before 10:00am.
Choose 4 hoursCan I get a Vietnam e-visa by tomorrow?
It depends on when you send it. Before 8:00am Hanoi time, the 8 to 12-hour package gives a result by 6:00pm the same day. Later than that, it comes by 12:00 noon or 6:00pm on the next working day, which is often after check-in for a flight tomorrow, so choose the 4-hour package instead. The form at the top checks this against your flight.
Choose 8 to 12 hoursWhen you get the result
Hanoi time (GMT+7), Monday to Friday. The time counts from when we have your complete application; if something is missing, it starts once you add it. The form at the top works this out for you from the time you book.
| Your application reaches us | 4-hour, US$90 | 8 to 12-hour, US$70 |
|---|---|---|
| Before 8:00am | By 12:00 noon the same day | By 6:00pm the same day |
| 8:00am to 12:00 noon | Within 4 working hours, plus the 2-hour lunch break if it falls in between | By 12:00 noon the next working day |
| 12:00 noon to 1:30pm (lunch break) | By 6:00pm the same day | By 12:00 noon the next working day |
| 1:30pm to 2:30pm | By 12:00 noon the next working day | By 12:00 noon the next working day |
| After 2:30pm | By 12:00 noon the next working day | By 6:00pm the next working day |
| Saturday, Sunday or a public holiday | By 12:00 noon the next working day | By 6:00pm the next working day |
The Immigration Department stops for lunch from 12:00 noon to 2:00pm Hanoi time, and those two hours are not counted. Sent at 8:00am, the 4-hour package gives the result by 12:00 noon; sent at 10:00am, by 4:00pm; sent at 1:00pm, by 6:00pm. The form at the top already counts this.
With the 4-hour package, your arrival can be the same day as the result when the result is due by 12:00 noon (sent before 8:00am, or over a weekend), for example for an evening flight; airlines check the e-visa at check-in, so book it only if check-in opens after the result time. Otherwise, with these two packages, your arrival date has to be after the day the result is expected. Need it faster? The 1-hour and 2-hour packages handle your application on its own, within 1 or 2 working hours. Too tight even for that? Message us on WhatsApp before you book and we tell you honestly what is still possible, or move the flight.
How it works
- Book here in about 2 minutesYour travel date, the package, and the registration code, email and date of birth from the application. Pay by card. There is no new government fee.
- We open your applicationIf a photo, a field or a document is missing, or the immigration office asks for more, we tell you on WhatsApp or email exactly what to add and how.
- We send the urgent requestThrough the proper procedure, and we follow it until there is a decision.
- You get the e-visaOn WhatsApp and email as soon as it is issued. It also shows on evisa.gov.vn under your code.
Payment and refunds
- US$90 (4 hours) or US$70 (8 to 12 hours) per application, paid by card at checkout. Booking for several people? Add each traveller in the form and pay once. The government fee is the one you already paid when you applied.
- We check your application and tell you within the same working day whether we can take it.
- The 4-hour and 8 to 12-hour packages are not refundable once the request is sent.
- Want your money back if it does not work? Book the 1-hour and 2-hour packages instead: if we cannot take your application, or the e-visa is refused or not issued by your arrival date, you get everything you paid back.
- If anything is unclear, ask on WhatsApp +84 904 251 545 before you book.
When urgent help cannot work
| Situation | What to do |
|---|---|
| Saturday, Sunday or a public holiday, flying before the next working day | Nothing moves until 8:00am on the next working day. Move the flight |
| Wrong name, passport number, entry point or dates on the form | An urgent request cannot correct it. You need a new application with the right details |
| Already refused | Fix the reason and apply again, see what to fix after a refusal |
| You have not applied yet | Use our e-visa service instead |
Not sure which case you are in? Send us the code before you pay and we tell you. A new application through Ava Travel's Express service costs US$140 with the government fee; tell us about the old application so the two do not clash.
Frequently asked questions
How much does urgent help cost for a Vietnam e-visa I already applied for?
With Ava Travel, per application: US$90 for the 4-hour package or US$70 for 8 to 12 hours, not refundable once sent. The 1-hour and 2-hour packages cost US$200 and US$165 and come with full money back if the e-visa is not issued by your arrival date. On a working day, Hanoi time, sent before 8:00am, the 4-hour package gives the result by 12:00 noon and the 8 to 12-hour package by 6:00pm the same day.
Can I get a refund on the 4-hour or 8 to 12-hour package?
No. Once we send the urgent request, the 4-hour and 8 to 12-hour packages cannot be refunded, and the decision belongs to Vietnam's Immigration Department. If you want your money back when the e-visa is refused or not issued by your arrival date, book the 1-hour and 2-hour packages instead: you get everything you paid back.
My flight is tomorrow morning. Which package do I need?
It depends on when you book, Hanoi time, on a working day. Before 8:00am, the 8 to 12-hour package (US$70) gives the result by 6:00pm today. Between 8:00am and 1:30pm, take the 4-hour package (US$90): the result comes within 4 working hours (the 12:00 noon to 2:00pm lunch break is not counted), today. After 1:30pm both packages give the result on the next working day, too late for a morning check-in, so use the 1 and 2-hour page: the 2-hour package until 2:00pm or the 1-hour package until 4:00pm. Later than that, message us on WhatsApp. The form at the top checks your flight for you.
Can I book for my whole family in one go?
Yes. Add each traveller in the form with their own registration code, email and date of birth, then pay once at checkout. Every application gets the package you chose.
What do I need to send for urgent help with my Vietnam e-visa?
The registration code, the email address and date of birth used on the application, and your arrival date and airport.
What if my application is missing something?
We tell you on WhatsApp or email exactly what to add and guide you through it. A wrong name, passport number or date cannot be fixed by an urgent request and needs a new application.
Should I apply again if my e-visa is still processing?
Not before checking. A second application costs a second government fee. If the first one has no mistakes, urgent help on it is usually cheaper; if it has a mistake, a new application is the only fix.
Can my Vietnam e-visa be approved at the weekend?
Rarely. The Immigration Department works Monday to Friday, Vietnam time, so a booking at the weekend or on a public holiday is handled from 8:00am on the next working day.
Ava Travel's Vietnam visa and arrival guides
Guides
- Vietnam visa rules by passport: who needs a visa, the official site, cruises, Cambodia and Laos side trips
- How much a Vietnam e-visa costs: the US$25 government fee next to what agencies charge
- How long a Vietnam e-visa takes: working days, holidays and urgent options
- E-visa rejected: what to do next: the usual reasons and how to reapply
- Vietnam e-visa photo rules: size, background, glasses, a phone photo at home
- Can you extend a Vietnam visa?: why an e-visa cannot be extended and what works instead
- E-visa still processing: how long is normal: when to wait and when to act
- Still processing and you fly tomorrow: what you can still do, in order
- E-visas at weekends and on holidays: the latest safe time before a weekend flight
- Is an urgent visa service legit?: 5 checks before you pay anyone
- Immigration wait at Hanoi Noi Bai: how long from landing to the exit
- Whether Noi Bai fast track is worth it: when to pay for it and when to skip it
Services you can book
- Vietnam e-visa service: from US$55 with the government fee, book online
- E-visa result in 1 or 2 hours, already applied: US$200 or US$165, money back if it is not issued in time
- Urgent help with an e-visa still processing (this page): 4 hours (US$90) or 8 to 12 hours (US$70)
- Arrival package: e-visa, fast track and car: 10% off when you book them together
- Hanoi Noi Bai fast track: arrival and departure, book online
- Noi Bai connecting flight assistance: international to domestic and back
- Ho Chi Minh City Tan Son Nhat fast track: Terminal 2 arrivals and departures
- Da Nang airport fast track: for Da Nang and Hoi An trips
