Hanoi time (GMT+7). Immigration works Monday to Friday.
Applied on evisa.gov.vn, still processing, and flying today or tomorrow? We take your application on its own and get the result within 1 or 2 working hours. Not issued by your arrival date? You get all your money back.
- Handled on its own, not with a batch
- Money back if it is not issued in time
- A person in Hanoi on WhatsApp
Per application, Hanoi time (GMT+7), Monday to Friday. With your travel date we mark the best fit and lock the packages that would come too late.
Flight still a few days away?The 4-hour (US$90) and 8 to 12-hour (US$70) packages cost less. They go with the next batch and are not refundable.Type them exactly as on evisa.gov.vn. They only let us read your application. Booking for your family? Add each traveller and pay once.
Updated 10 November 2026 by the Ava Travel visa team in Hanoi. We cannot take applications on passports issued by Afghanistan, Egypt, Israel, Kazakhstan, Kyrgyzstan, Pakistan, Tajikistan, Turkmenistan or Uzbekistan. Never send card details or passwords: the registration code, email and date of birth only let us read the application.
The short answer: you applied on evisa.gov.vn, the status still says processing and you fly today or tomorrow. Ava Travel's two fastest packages take your application on its own, as soon as it is complete: the 1-hour package, US$200, gives a result within 1 working hour when sent between 8:00am and 4:00pm Hanoi time, and the 2-hour package, US$165, within 2 working hours when sent between 8:00am and 2:00pm. The Immigration Department stops for lunch from 12:00 noon to 2:00pm and those two hours are not counted. Both are priced per application, working days only, and both come with full money back if we cannot take your application, or the e-visa is refused or not issued by your arrival date. The decision belongs to Vietnam's Immigration Department. Not applied yet? These packages do not apply; use our Express e-visa service.
Why book the 1-hour or 2-hour package
- Your application on its own. Someone takes it as soon as it is complete, instead of waiting for the next batch, which is how the 4-hour and 8 to 12-hour packages work.
- A result within 1 or 2 working hours. Sent between 8:00am and 4:00pm Hanoi time, the 1-hour package answers within 1 working hour; sent between 8:00am and 2:00pm, the 2-hour package within 2. Sent before 8:00am, by 9:00am or 10:00am. The 12:00 noon to 2:00pm lunch break at the Immigration Department is not counted.
- You can fly the same day. Your arrival can be the same day as the result, as long as check-in opens after the result time. With the 8 to 12-hour package, arrival has to be on a later day.
- Money back if it does not work. If we cannot take your application, or the e-visa is refused or not issued by your arrival date, you get everything you paid back. The 4-hour and 8 to 12-hour packages are not refundable once sent.
- A person in Hanoi on WhatsApp. We tell you straight away if something is missing and exactly how to add it, keep you posted, and send the approved e-visa on WhatsApp and email the moment it is issued.
- Only your registration code, email and date of birth. No passport scans and no passwords: those three only let us read your application.
1 or 2 hours compared with the slower packages
| 1-hour | 2-hour | 4-hour | 8 to 12-hour | |
|---|---|---|---|---|
| Price per application | US$200 | US$165 | US$90 | US$70 |
| How your application is handled | On its own, as soon as complete | On its own, as soon as complete | With the next batch | With the next batch |
| Sent 8:00am to 1:30pm, Hanoi time | Within 1 working hour | Within 2 working hours | Within 4 working hours | By 12:00 noon the next working day |
| Sent 2:00pm to 4:00pm | Within 1 working hour | By 10:00am the next working day | By 12:00 noon the next working day | By 12:00 noon or 6:00pm the next working day |
| Arrive the same day as the result | Yes | Yes | Only when the result is due by 12:00 noon | No |
| Money back if it does not work | Yes, in full | Yes, in full | No | No |
| Where to book | This page | This page | 4-hour package | 8 to 12-hour package |
Working hours never include the 12:00 noon to 2:00pm lunch break at the Immigration Department.
Your flight is days away? The 4-hour and 8 to 12-hour packages cost less and are usually enough; the form above also points you to them when they fit your flight time.
1 hour or 2 hours: which one?
Work back from check-in, which usually opens about 3 hours before departure; the airline checks the e-visa there. If the 2-hour result still comes before check-in opens, the 2-hour package (US$165) is enough. If not, take the 1-hour package (US$200). Put your flight date and time in the form above and it picks the cheaper one that still fits, in your own time zone.
Example: it is 10:00am in Hanoi on a Tuesday and your check-in in Bangkok opens at 1:30pm Hanoi time. The 2-hour package gives the result by 12:00 noon, so it fits. If check-in opens at 11:30am, only the 1-hour package does.
When you get the result
Hanoi time (GMT+7), Monday to Friday. The time counts from when we have your complete application; if something is missing, it starts once you add it.
| Your application reaches us | 1-hour, US$200 | 2-hour, US$165 |
|---|---|---|
| Before 8:00am | By 9:00am | By 10:00am |
| 8:00am to 12:00 noon | Within 1 working hour | Within 2 working hours |
| 12:00 noon to 2:00pm (lunch break) | By 3:00pm | By 4:00pm |
| 2:00pm to 4:00pm | Within 1 working hour | By 10:00am the next working day |
| After 4:00pm | By 9:00am the next working day | By 10:00am the next working day |
| Saturday, Sunday or a public holiday | By 9:00am the next working day | By 10:00am the next working day |
The Immigration Department stops for lunch from 12:00 noon to 2:00pm Hanoi time, and those two hours are not counted. Sent at 11:00am, the 2-hour package gives the result by 3:00pm; sent at 11:30am, the 1-hour package by 2:30pm. The form above already counts this when it shows your result time.
How it works
- Book aboveWith the registration code, the email and date of birth used on the application, your arrival date and the airport or border. Card payment at checkout; the government fee is the one you already paid.
- We open your applicationAnd tell you at once if anything is missing, with exactly what to add.
- We send the urgent requestThrough the proper procedure, and follow it until there is a decision.
- You get the e-visaOn WhatsApp and email as soon as it is issued. Print it or keep the PDF on your phone for check-in.
Money back: exactly when
With the 1-hour and 2-hour packages, you get everything you paid back, in any of these cases:
- We cannot take your application once we have checked it.
- The e-visa is refused.
- The e-visa is not issued by the arrival date you gave when you booked.
The refund goes back to the card you paid with. Mistakes on the form, such as a wrong name, passport number or date, cannot be fixed by an urgent request: we tell you before we start, and you get the money back as above. Questions before you book: WhatsApp +84 904 251 545.
When it cannot work
| Situation | What to do |
|---|---|
| Saturday, Sunday or a public holiday, flying before Monday | Nothing moves until 8:00am on the next working day. Move the flight |
| Wrong name, passport number, entry point or dates on the form | You need a new application with the right details |
| Already refused | Fix the reason and apply again, see what to fix after a refusal |
| You have not applied yet | Use our Express service, US$140 with the government fee |
Frequently asked questions
Can I get a Vietnam e-visa in 1 hour?
For an application you already submitted on evisa.gov.vn, yes on a working day: Ava Travel's 1-hour package (US$200 per application) gives a result within 1 working hour of a complete application sent between 8:00am and 4:00pm Hanoi time, not counting the 12:00 noon to 2:00pm lunch break, with full money back if the e-visa is not issued by your arrival date. A new application cannot be done in 1 hour.
Can I get a Vietnam e-visa in 2 hours?
For an application you already submitted, yes on a working day: the 2-hour package (US$165 per application) gives a result within 2 working hours when sent between 8:00am and 2:00pm Hanoi time, with the same money-back terms. The 12:00 noon to 2:00pm lunch break is not counted: sent at 11:00am, the result comes by 3:00pm.
Do I get my money back if my e-visa is not ready in time?
With the 1-hour and 2-hour packages, yes: if we cannot take your application, or the e-visa is refused or not issued by your arrival date, you get everything you paid back. The 4-hour and 8 to 12-hour packages are not refundable once sent.
I fly to Vietnam today and my e-visa is still processing. What can I do?
On a working day, book the 1-hour package between 8:00am and 4:00pm Hanoi time, or the 2-hour package before 2:00pm, and send the registration code, email and date of birth. It only works if check-in opens after the result. At the weekend, move the flight.
Does the 1-hour package work at the weekend?
No. The Immigration Department works Monday to Friday, Vietnam time, so a booking at the weekend or on a public holiday gives a result by 9:00am (1-hour) or 10:00am (2-hour) on the next working day.
Ava Travel's Vietnam visa and arrival guides
Guides
- Vietnam visa rules by passport: who needs a visa, the official site, cruises, Cambodia and Laos side trips
- How much a Vietnam e-visa costs: the US$25 government fee next to what agencies charge
- How long a Vietnam e-visa takes: working days, holidays and urgent options
- E-visa rejected: what to do next: the usual reasons and how to reapply
- Vietnam e-visa photo rules: size, background, glasses, a phone photo at home
- Can you extend a Vietnam visa?: why an e-visa cannot be extended and what works instead
- E-visa still processing: how long is normal: when to wait and when to act
- Still processing and you fly tomorrow: what you can still do, in order
- E-visas at weekends and on holidays: the latest safe time before a weekend flight
- Is an urgent visa service legit?: 5 checks before you pay anyone
- Immigration wait at Hanoi Noi Bai: how long from landing to the exit
- Whether Noi Bai fast track is worth it: when to pay for it and when to skip it
Services you can book
- Vietnam e-visa service: from US$55 with the government fee, book online
- E-visa result in 1 or 2 hours, already applied (this page): US$200 or US$165, money back if it is not issued in time
- Urgent help with an e-visa still processing: 4 hours (US$90) or 8 to 12 hours (US$70)
- Arrival package: e-visa, fast track and car: 10% off when you book them together
- Hanoi Noi Bai fast track: arrival and departure, book online
- Noi Bai connecting flight assistance: international to domestic and back
- Ho Chi Minh City Tan Son Nhat fast track: Terminal 2 arrivals and departures
- Da Nang airport fast track: for Da Nang and Hoi An trips
